Common Questions

Group Visit Frequently Asked Questions

The group ticket includes more than 400 things to see and do at Space Center Houston, including many exhibits, two films, four live shows, several artifact galleries, Independence Plaza, the NASA Tram Tour and more. There are two virtual-reality rides that are not included (additional $5 and $7 per ride per person). There is a $6 parking fee per vehicle, which is waived for buses.
Yes – bus drivers can obtain a complimentary ticket at the Information Desk upon arrival.
Yes, Space Center Houston offers the convenience of shipping. Shipping fees will apply. Contact reservations for more information.
No – seating for all films and shows is available on a first-come, first-served basis.
Outside food is not allowed inside the center. We do have a covered picnic park area adjacent to the guest parking lot which is available on a first-come, first-served basis. The covered portion seats approximately 75 and the perimeter seats an additional 50. Coolers must remain on buses.
The NASA Tram Tour takes approximately 90 minutes to complete.
A limited number of timed tickets for the tram are available on our website at one to two weeks before your visit, and on the day of your visit at the tram boarding area. The Reservations Department cannot reserve a tram time. Timed tickets are available on a first-come, first-served basis. Visit spacecenter.org/timed-ticketing for more information.

Trams usually depart every 20 to 40 minutes and last 90 minutes. Please check the show schedule on the day of your visit.

The time spent inside Space Center Houston depends on how much your group wants to do. There are two films, four live shows, several artifact galleries, many exhibits and the NASA Tram Tour. Planning three to five hours will allow your group to see many things. Come as soon as the center opens to have the best experience.
The NASA Tram Tour is the only part of your day that will be guided as part of your admission ticket. Touring the inside of the center is self-guided. Please use the Map and Guide to plan your day. Audio tours are available for an extra charge at the Information Desk.
A complimentary map of Space Center Houston to plan your day may be found inside the Map and Guide, available at the Information Desk.
Prepaid tickets are good for one (1) year for a future visit. If your group is not able to reschedule, you must contact the Reservations Department to obtain a Refund Request Form. This form must be completed, signed and received in the Reservations office no later than two (2) weeks after your scheduled visit date. If you received your tickets in the mail, you will need to return them along with the completed and signed form. Refund requests received after two (2) weeks will not be honored.